Tours & Packages

Terms & Conditions

1. Only accept booking with 2 Adults and above.

2. Discounts available for below:
a) Child Aged 6~11 pay 80%,
b) Toddler Aged 3~5 pay 50%
c) Infant Aged 2 and below FREE OF CHARGE

3. Refund only applicable to below:
a) Bad Weather
b) Unforeseen Circumstances (eg. Padas Train Cancelled)
c) Sick with Doctor Report.

4. Strictly no change of Tour date or cancellation. Otherwise, guest agree to forfeit any Booking Deposit made by default.

5. Booking made when guest is in Sabah require to pay in full for all Tours and all date.

6. Booking through website/email require deposit 100HKD/100RMB/500TWD per person and is not refundable.

7. Suggested Tour Guide Tipping is RM10-20 per person.

8. Guest joining Diving not advised to board flight within 24 hours.

9. Price shown in the website are for City Area hotels only.

10. Outskirts hotel will have add-on fee RM20 per person, eg. (Rasa Ria, Nexus, etc). Exception for Mantanani Island, Kiulu Rafting, Kinabalu Park, and Mari-Mari Cultural Village.

11. Our transportation is based on Seat–In–Coach (SIC) basis. Guests are to be gathered at the designated location within the stipulated time.

12. Our transportation will stay at the designated location for 5minutes only. Company reserve the rights to deem any guest show up later than 5minutes as forfeiting the booking by default. (Note: No refund will be entertained for the booking deemed as forfeited.)

13. Company reserves the rights to amend any detail or pricing with or without prior notice.

Hotels & Cancellation Policy

Terms & Conditions

1. Deposit required to secure booking ( Normal season – 50%, Peak Season – 70%, Oct 2018 & Chinese New Year 2019 – 100%)

2. For booking, please email to enquiry@perfectholidaysborneo.com.

3. Club Rooms & Suites are available upon request and rates to be advised upon confirmation.

4. Rates and details within this website are subject to change without prior notice.

5. Free 1 way Airport transfer to hotel only applicable for flight arrival from 8am to 10pm only. Other time transport fee is chargeable.

General cancellation policy would have minimal administration fees imposed as we deem fit, otherwise, please refer table below :

Normal Season Peak Season Normal & Peak Season
Within 14 Days Within 45 working days No Show
1 night chargeable for each hotel 100% charges of whole period stay 100% charges of whole period stay