Terms & Conditions
General Terms & Conditions, Cancellation Policy, Terms of Use and Privacy Policy

Terms & Conditions
  • T&C: Tours & Packages
    Terms & Conditions

    1. Only accept booking with 2 Adults and above.
    2. Discounts available for below:
    a) Child Aged 6~11 pay 80%,
    b) Toddler Aged 3~5 pay 50%
    c) Infant Aged 2 and below FREE OF CHARGE
    3. Refund only applicable to below:
    a) Bad Weather
    b) Unforeseen Circumstances (eg. Padas Train Cancelled)
    c) Sick with Doctor Report.
    4. Strictly no change of Tour date or cancellation. Otherwise, guest agree to forfeit any Booking Deposit made by default.
    5. Booking made when guest is in Sabah require to pay in full for all Tours and all date.
    6. Booking through website/email require deposit 100HKD/100RMB/500TWD per person and is not refundable.
    7. Suggested Tour Guide Tipping is RM10-20 per person.
    8. Guest joining Diving not advised to board flight within 24 hours.
    9. Price shown in this leaflet is for City Area hotel only.
    10. Outskirts hotel will have add-on fee RM20 per person, eg. (Rasa Ria, Nexus, etc). Except Mantanani Island, Kiulu Rafting, Kinabalu Park, and Mari-Mari Cultural Village.
    11. Special Promo! Join 2 Tours and enjoy below privileges :
    a) Free 1way Arrival Airport to Hotel transfer (Only within City Area hotels and flight between 8am~10pm)
    b) Add RM10 to join FT1015 Guided City Tour.
    c) 10% Discounts for SPA TREATMENT PACKAGE (at Kama’A Spa and Massage, our sister company)
    12. Booking on following date must provide full payment:-
    a) 29th September 2013 until 5th Oct 2013
    b) 29th January 2014 until 7th February 2013
    13. Our transportation is based on Seat–In–Coach basis. Guests are to be gathered at the designated location within the stipulated time.
    14. Our transportation will stay at the designated location for 5minutes only. Company reserve the rights to deem any guest show up later than 5minutes as forfeiting the booking by default. (Note: No refund will be entertained for the booking deemed as forfeited.)
    15. Price stated valid from 1st April 2013 until 31st March 2014.
    16. Company reserves the rights to amend any detail or pricing with or without prior notice.

  • T&C: Hotels & Cancellation Policy
    Terms & Conditions

    1. Deposit required to secure booking ( Normal season – 50%, Peak Season – 70%, Oct 2013 & Chinese New Year 2014 – 100%)
    2. For booking, please email to enquiry@perfectholidaysborneo.com
    3. Club Rooms & Suites are available upon request and rates to be advised upon confirmation.
    4. Rates and details within this brochure are subject to change without prior notice.
    5. Free 1 way Airport transfer to hotel only applicable for flight arrival from 8am to 10pm only. Other time transport fee is chargeable.

    General cancellation policy would have minimal administration fees imposed as we deem fit, otherwise, please refer table below :

    Normal Season Peak Season Normal & Peak Season
    Within 14 Days Within 45 working days No Show
    1 night chargeable for each hotel 100% charges of whole period stay 100% charges of whole period stay
  • Terms of Use
    Information shown in this website

    All information shown in this website is for promotional, educational and reference purposes only. Although all efforts has been made to ensure the accuracy and the legitimacy of such informations, we shall not be made liable for any loses you may encounter (directly or indirectly) that arose from using materials from this website. By using this website, you acknowledge, understand and agree to the Terms & Conditions set by the company and you shall assume all risk involved. Use at your own discretion.

    Privacy Policy
    We do not openly disclose our customer's details to any 3rd party

    All personal details submitted to us through the website is strictly for the company internal usage only. We strive to ensure and protect your privacy and We do not openly disclose our customer's details to any 3rd party. However, in the event of information leakage resulted from security compromisation or other means not of our negligence, we shall not be made liable for such incident.

  • Copyright
    Contact us for any disputes

    All media (text, images or video) available on this website is of their own respective owner’s rights. We take no credits from the such contents other than the services we provide. In respect to the Copyrights practices, owner of such media may contact us for any disputes.

    Within the site

    Perfect Holidays Borneo is not responsible for, and expressly disclaims all liability for, damages of any kind arising out of use, reference to, or reliance on any information contained within the site. While the information contained within the site is periodically updated, no guarantee is given that the information provided in this Web site is correct, complete, and up-to-date. Although the Perfect Holidays Borneo Web site may include links providing direct access to other Internet resources, including Web sites, Perfect Holidays Borneo is not responsible for the accuracy or content of information contained in these sites. Links from Perfect Holidays Borneo to third-party sites do not constitute an endorsement by Perfect Holidays Borneo of the parties or their products and services. The appearance on the Web site of advertisements and product or service information does not constitute an endorsement by Perfect Holidays Borneo, and Perfect Holidays Borneo has not investigated the claims made by any advertiser. Product information is based solely on material received from suppliers.

  • T&C: Tours & Packages
  • T&C: Hotels & Cancellation Policy
  • Terms of Use & Privacy
  • Copyright & Disclaimer